Posted: Thursday, January 25, 2018 5:09 PM
Job Description At Tricon American Homes (TAH), you’ll find exceptional career opportunities and the chance to make a difference in your world. It is our purpose to go above and beyond - with our time, care and service, so that lives and communities are enriched. TAH offers competitive and comprehensive employee benefits, and we offer the ability to enjoy a necessary work life balance. Our employees are given the opportunity to grow as people, thriving in their careers and in their communities. Assistant Portfolio Manager (APM) will communicate with their allocated portfolio residents and ensure their experience is exceptional. APM's will be responsible for tracking down all resident required documentation to lease a property, verify references, create potential resident packages for approval, send denial letters, send resident packages, follow up with residents on their experience, schedule property inspections, work with residents on extending their lease or coordinating resident move outs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel New Resident Approval Support potential resident in uploading all documents Verify application fee was received Processing rental applications within 1 - 2 days of submittal. All initial contacts with references need to be completed by the end of the first business day of receiving the application Run Rent Cafe background check (Credit/criminal/eviction) reports on potential residents and define lease terms Verify rental history, length of employment and income for all applicants over the age of 18 Prepare and send out Holding Deposit Agreements to approved applicants, and obtain tracking numbers for all holding deposit funds Ensure that all application approvals/denials meet both fair housing and Tricon American homes guidelines Accurately prepare lease documents for review and signature by residents and PM Generate/send denial letters to declined applicants within 5 business days via email/mail Schedule move in dates between residents and Leasing Agents Move the resident into Yardi and ensure that the resident, lease, charge and property data information is accurately entered Upload all lease related resident documents to Yardi within 1 business day of receiving Coordinate with Housing to complete HAP/RTA packages, schedule initial inspections etc. (In some markets where we have a large percentage of housing, we will have a Section 8 Coordinator) Notify Utility Coordinator to turn off Utilities Update reports/spreadsheets regarding application status Resident Retention Send Welcome Package to new residents Follow up welcome call to new resident Contact Resident and Leasing Agent to schedule routine inspection Verify with Portfolio Manager if resident will have their lease extended Access rental values for all upcoming renewals and obtain PM's approval on all suggested rent adjustments Obtain Portfolio Manager's approval and send proper lease change notices (30, 60 & 90 day notices of rent increase etc.) prior to amending any lease item when necessary Define lease renewal with resident and have Portfolio Manager execute the Lease prior to lease expiration dates to minimize month-to-month contracts Notify Resident that their lease will not be extended Notify Utility and Turn Coordinator to turn on Utilities Section 8 Fill out Section 8 paperwork Schedule Inspections Fulfill role of Section 8 Coordinator QUALIFICATIONS: Prior property management experience preferred Excellent communication skills both written and verbal Ability to work well using mobile office electronic tools Basic accounting and math skills, excellent written and verbal communication abilities Knowledge of Yardi preferred REQUIREMENTS: High school diploma or GED Minimum of two years prior residential management, and multi-family experience Demonstrated attention to detail Basic financial acumen Company Description Tricon American Homes (TAH) was founded on the understanding that a home is more than a roof over your head. Since inception in 2012, TAH has remained committed to helping families find that perfect single-family home in a solid community with easy access to good schools as well as major job and entertainment nodes. An industry leader in customer service, TAH maintains its high-quality homes to exacting standards. That’s why TAH is one of the fastest-growing residential real estate companies in the country, with approximately 15,000 homes in nine states: Arizona, California, Florida, Georgia, Indiana, Nevada, North Carolina, South Carolina and Texas. TAH’s parent company, Tricon Capital Group, has been a housing industry leader for nearly 30 years, a legacy that has allowed TAH to grow and flourish.
• Location: Sacramento
• Post ID: 21728757 sacramento