search
Home > Sacramento jobs > Sacramento customer service

Posted: Friday, August 4, 2017 5:04 PM

Reply

Job Summary
A premier insurance provider is currently seeking Spanish bi-lingual for healthcare customer service positions in their luxury call center environment. Daily work goes by quickly with contest, games, and prizes while answering customer health insurance questions for active military members.

Hours:
Must be flexible to work any 8hr shift from 5am to 9pm M-Sun.

Job Duties:
Under direct supervision, the Customer Service Representative handles customer inquiries, including but not limited to claims and benefit interpretation. Customer Service Representative services prospective members, enrolled members, providers, employers, vendors, and other customers. This position is responsible for resolving all aspects of customer inquiries and complaints, for providing accurate and timely responses, and for entering accurate information into the customer database.

Requirements:
• Excellent attendance
• Fearless critical thinker
• Passionate believer in providing superior customer service
• Superior verbal and written communication skills in both English and Spanish

Education
High School Diploma or GED

Additional Requirements
Due to working with an active military database, a credit check, and additional National Agency Background check is required.

Experience
• 6 months experience in customer service or telemarketing, medical terminology, claim processing desired
• Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

Knowledge, Skills & Abilities
• Must be a self-starter with a strong desire to provide superior customer service
• Computer skills and familiarity with Window applications, with typing ability of 30 wpm required
• Ability to interact professionally with both internal and external contacts Ability and desire to work in a fast paced environment is required

Don’t Hesitate Apply Now! Send your resume to HNresumes@kellyservices.com or call 916-935-1533.

• Location: Rancho Cordova CA, Sacramento

• Post ID: 17343513 sacramento
sacramento.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017 backpage.com