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Posted: Thursday, November 9, 2017 12:50 AM


Job Description 13;
Tests, calibrates/validates and repairs electronic or analytical instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is typically performed at an Keysight site but occasionally is performed at a customer location. Interprets customer requirements and potential needs to meet customer satisfaction goals. Determines and develops approaches to assignments and procedures. Responsible for test, repair, preventative maintenance, calibration and refurbishment duties which require planning and judgment. Solves a broad range of technical problems of varying scope and complexity.
Internal Job Description

We are looking to add a Calibration/Repair Service Technician to our team
Chosen individual will be responsible for the following:
Tests, calibrates/validates and repairs electronic or analytical instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Interprets customer requirements and potential needs to meet customer satisfaction goals. Determines and develops approaches to assignments and procedures Responsible for test, repair, preventative maintenance, calibration and refurbishment duties which require planning and judgment
* Provide hardware and software support for a wide range of Keysight customers
* Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers
* Solve technical problems of varying scope and complexity.
* Perform adjustments, calibrations and basic repairs.
* Escalate more difficult repairs to experienced technicians.
* Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
* Provide consistent, solid contribution to team and service center delivery goals.
* Adheres to established production processes and is responsible for achieving established team production goals.
* Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills
* Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi:tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
* Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re:repair.
* Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
13;
Job Qualifications 13;
May require some higher education or specialized training/certification, or equivalent combination of education and experience. Typically minimum of 3 years relevant experience for entry to this level. Requires complete understanding of general and technical aspects of job.

* This position requires some higher education or specialized training/certification, or equivalent combination of education and experience.
PMEL or equivalent technical training and is highly desirable
Working knowledge of metrology principles and measurement uncertainties.
Strong background using network analyzers to calibrate passive devices is highly desirable
Prior experience in a calibration laboratory or Standards laboratory is also highly desirable
* Experience with calibration and repair of a wide variety of passive devices and other equipment with ranges up to 67 GHz.
* 5+ years of related experience in the calibration and repair of electronic test equipment is preferred
Demonstrated track record

Source: https://www.tiptopjob.com/jobs/74428414_job.asp?source=backpage


• Location: Roseville, Sacramento

• Post ID: 20074587 sacramento
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